CFC posts remarkable growth in e-payments

30/01/2014 09:07 AST

Commercial Facilities Company 'CFC' recorded an impressive growth in electronic payments during 2013 with an increase of 52% compared to the 165 thousand transactions made during 2012. The total number of payment transactions via the Internet during 2013 reached approximately 250,000 transactions, with more than 20% through the "Android" and "IOS" applications; which were launched mid-2013. Nasser A. Al Mannai, Assistant Managing Director of Marketing, CFC, stressed on the importance of Internet and smart phones as major networking channels, which are widely used by a large segment of customers, he said: "We are delighted to see the interest shown by our customers in using the electronic services offered by our company, particularly the smart phone applications available in both Arabic and English which have been highly popular, even though its launch period has not exceeded six months."

Al Mannai added: "The ease of browsing the company's website in its new look and distinct contents about the company, played a key role in briefing customers with information about the smart phone applications. Inquiries were also directly shared with the call center, in addition to the benefits of other services provided by CFC, including loan application, using the loan calculator, paying premiums through K-Net service and quick payment". Al Mannai further stated: "We have noticed that a large segment of our customers rely on the company's electronic network with all its applications and search engines for the implementation of their transactions when they are not in the country. This interface gives them the opportunity to communicate directly and effectively with CFC, allowing them to take advantage of all the electronic services through the company website".

Al Mannai concluded: "We are committed to continue making progress in the technological field and be up to date with the latest innovative technological solutions providing the best quality of services to maintain a smooth transaction for the benefit of our valued customer." It is worth mentioning that the CFC is known in Kuwait for offering the best and latest personal finance secured products and services, with speed and flexibility in conducting transactions, where loan requests take less than 24 hours. Customers can pay monthly installments; inquire about their account balance and next installment due date through the "CFC" renewed website www.cfc-kw.com or the CFC Smartphone application that can be downloaded from the "App Store" or "Google Play Store"." Also customers can submit applications at CFC's main office in Sharq, or at any of the company's branches located in Hawalli, Al Riggae, Fahaheel and Al Jahra, in addition to 21 company representatives spread between the main new and used car dealerships and visiting the company page on Instagram, Facebook and Twitter as well.

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